Privacy Policy

Last updated: January 1, 2026

Seekers Lab (시커스랩) ("the Company", "we", "us", or "our") operates the KYRA AI MDR platform ("the Service"). This Privacy Policy describes how we collect, use, store, and protect your information when you use the Service.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and password. We may also collect your job title, phone number, and other contact details you choose to provide.

Security Data

To provide our MDR services, we process security-related data from your connected systems, including log data, network events, endpoint telemetry, alerts, and threat indicators. This data is collected through integrations and collectors you configure.

Usage Information

We automatically collect information about how you interact with the Service, including pages visited, features used, browser type, IP address, device information, and access timestamps.

2. How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain the Service, including threat detection, investigation, and response capabilities.
  • Process and analyze security data to identify threats, generate alerts, and produce investigation reports.
  • Improve and develop new features, algorithms, and detection models.
  • Communicate with you about your account, service updates, and security notifications.
  • Ensure compliance with our Terms of Service and prevent misuse.
  • Respond to your support requests and inquiries.
  • Generate aggregated, anonymized analytics to improve the Service.

3. Data Sharing

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: We engage trusted third-party providers who assist in operating the Service (e.g., cloud infrastructure, analytics). These providers are contractually bound to protect your data.
  • Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS) and at rest.
  • Access controls and authentication mechanisms.
  • Regular security assessments and monitoring.
  • Employee training on data protection practices.

While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. Security data is retained according to the retention period configured in your account settings or as specified in your subscription plan.

After account termination, we will retain your data for a reasonable period to allow for data export, after which it will be securely deleted. We may retain certain anonymized or aggregated data indefinitely for analytical purposes.

6. Your Rights

Subject to applicable law, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
  • Data Portability: Request your data in a structured, commonly used, machine-readable format.
  • Objection: Object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at the address provided below. We will respond to your request within 30 days.

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the Service. These include:

  • Essential Cookies: Required for the Service to function (e.g., authentication tokens, session management).
  • Analytics Cookies: Used to understand usage patterns and improve the Service (e.g., Google Analytics).
  • Preference Cookies: Used to remember your settings and display preferences.

You can control cookie settings through your browser. Disabling essential cookies may affect your ability to use the Service.

8. International Data Transfers

Your information may be processed and stored in the Republic of Korea or other countries where our service providers operate. We ensure that appropriate safeguards are in place for any international transfers of personal data in accordance with applicable data protection laws.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Seekers Lab (시커스랩)

Email: privacy@seekerslab.com

Website: https://seekerslab.com

© 2026 Seekers Lab (시커스랩). All rights reserved.